Privacy Policy
Mad Trails Surrons (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and services.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information including, but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order details and purchase history
- IP address and browser information
- Communication records submitted through forms or customer support channels
How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Provide customer service and support
- Respond to inquiries
- Improve website functionality and user experience
- Communicate important updates regarding orders or services
- Prevent fraud and maintain website security
- Comply with legal obligations
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance user experience.
You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.
Payment Information
Payments are processed through secure third-party payment providers. Mad Trails Surrons does not store complete payment card information on its servers.
Sharing of Information
We do not sell, rent, or trade personal information to third parties.
Information may be shared only when necessary to:
- Complete order fulfillment
- Provide shipping and delivery services
- Process payments
- Comply with legal requirements
- Protect our rights, customers, or business operations
Data Security
We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.
Your Rights
Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.
Requests may be submitted through our contact page.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will become effective immediately upon posting to this page.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us through our Contact Us page.
Last Updated: June 2026